Diane Gottsman is a national etiquette expert and the owner of The Protocol of School of Texas, a company specializing in corporate etiquette training. Her website has been named by Forbes as one of the Top 100 Websites for Women (2010), she’s author of a book titled Pearls of Polish, an etiquette guide for life’s daily dilemmas. She is not the run of the mill etiquette professional. She covers a variety of topics on her blog, everything from travel, job tips, bosses, breakups, toe rings, and tattoos. The MCD take: You can’t fake class, and it’s the first essential quality in a dame (or anyone, really). Color us interested.